Features
Everything a busy entrance needs. Nothing it doesn't.
Waitmatic is built around one job: get the right customer to the right table without a crowd at your door.
At the entrance
Now calling card
One big card shows the token being called, so staff and the crowd see it at a glance.
One button per customer
The button changes with the step: Call → Arrived → Seat (Served for food stalls).
Undo and fix
Undo any tap within 3 minutes. Edit name, people or the mobile number after adding.
Call again
Re-send “your table is ready” with one tap (once every 45 seconds, up to 5 times).

Adding customers
Mobile number typed once
Big number pad, no re-typing. The number is shown big on the token screen to catch mistakes.
Regulars fill in by themselves
Type a returning number and their name appears, with a “Regular” badge.
People and notes in one tap
1–5 or 6+ people. Notes like Kids, Senior, Wheelchair, AC, Outdoor or Parcel.
Your own token numbers
Tokens from your name: Sagar Dining → SGD-001. They restart every business day.

For your customers
SMS and WhatsApp at every step
Added, every move up the line, you are next, your turn, arrived and seated.
Live tracking page
Place in line, people ahead, estimated wait. It beeps and vibrates when they are called.
Wait estimates that learn
The estimate learns your real pace during service from how often you call people.
Private by design
Customers see only their own token. Phone numbers are deleted after 90 days.

For the owner
Today report
Customers, seated, average and longest wait, no-shows, busy hours and regulars.
Staff logins and roles
Owner, manager and staff. Each signs in with their own mobile number and SMS code.
Shared tablet, safe
Switch between staff with a PIN. 5 wrong tries lock the PIN for 15 minutes.
Built for real conditions
Works on low-cost Android phones and slow data. Shows clearly when you are offline.

Free for 14 days
Clear the crowd at your door this weekend
Set up in 5 minutes. 30 customers and 2 staff logins free, no card needed. We help you set it up over a call.