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Features

Everything a busy entrance needs. Nothing it doesn't.

Waitmatic is built around one job: get the right customer to the right table without a crowd at your door.

At the entrance

Now calling card

One big card shows the token being called, so staff and the crowd see it at a glance.

One button per customer

The button changes with the step: Call → Arrived → Seat (Served for food stalls).

Undo and fix

Undo any tap within 3 minutes. Edit name, people or the mobile number after adding.

Call again

Re-send “your table is ready” with one tap (once every 45 seconds, up to 5 times).

Live queue screen

Adding customers

Mobile number typed once

Big number pad, no re-typing. The number is shown big on the token screen to catch mistakes.

Regulars fill in by themselves

Type a returning number and their name appears, with a “Regular” badge.

People and notes in one tap

1–5 or 6+ people. Notes like Kids, Senior, Wheelchair, AC, Outdoor or Parcel.

Your own token numbers

Tokens from your name: Sagar Dining → SGD-001. They restart every business day.

Add customer screen

For your customers

SMS and WhatsApp at every step

Added, every move up the line, you are next, your turn, arrived and seated.

Live tracking page

Place in line, people ahead, estimated wait. It beeps and vibrates when they are called.

Wait estimates that learn

The estimate learns your real pace during service from how often you call people.

Private by design

Customers see only their own token. Phone numbers are deleted after 90 days.

Token created screen

For the owner

Today report

Customers, seated, average and longest wait, no-shows, busy hours and regulars.

Staff logins and roles

Owner, manager and staff. Each signs in with their own mobile number and SMS code.

Shared tablet, safe

Switch between staff with a PIN. 5 wrong tries lock the PIN for 15 minutes.

Built for real conditions

Works on low-cost Android phones and slow data. Shows clearly when you are offline.

Today report screen

Free for 14 days

Clear the crowd at your door this weekend

Set up in 5 minutes. 30 customers and 2 staff logins free, no card needed. We help you set it up over a call.